Terms of Service

Service Agreement

These Terms of Service govern your use of RollSafe RiskOps platform and related services. By accessing or using our services, you agree to be bound by these terms and our Privacy Policy.

Our platform provides AI-powered analytical tools for Layer-2 and rollup infrastructure teams. Services include sequencer monitoring, fee analysis, capacity planning, and operational analytics.

Acceptable Use Policy

You may use our services only for lawful purposes and in accordance with these terms. You agree not to use the services to violate any laws, infringe rights, or engage in harmful activities.

Prohibited activities include attempting to gain unauthorized access, interfering with service operation, or using the platform for any purpose other than rollup infrastructure management.

Service Availability and Performance

We strive to maintain high service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We provide analytical assessments and recommendations based on available data and algorithms. These are analytical tools and should not be considered as guarantees of future performance or outcomes.

Data and Network Information

You grant us permission to access and analyze your network data necessary to provide our services. This includes performance metrics, transaction data, and operational parameters from your rollup infrastructure.

You remain responsible for the accuracy and legality of data provided to our platform. We are not liable for decisions made based on incomplete or inaccurate data.

Intellectual Property Rights

RollSafe RiskOps retains all rights to our platform, algorithms, software, and related intellectual property. You receive a limited license to use our services during your subscription period.

You retain ownership of your data and network information. We may use aggregated, anonymized data to improve our services and develop new features.

Subscription and Payment Terms

Services are provided on a subscription basis with fees determined by your selected plan and usage. Payment is due in advance according to your billing cycle.

We may modify pricing with 30 days' notice. Failure to pay fees may result in service suspension or termination. Refunds are provided only as specified in your service agreement.

Service Modifications and Updates

We may modify, update, or discontinue services at any time with reasonable notice. We will make efforts to minimize disruption and provide migration assistance when possible.

New features may be added to existing plans or offered as separate services. We reserve the right to change service specifications to improve functionality or comply with regulations.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, consequential, or incidental damages arising from service use.

Our total liability for any claims related to the services shall not exceed the amount paid by you in the 12 months preceding the claim.

Disclaimers and Risk Acknowledgment

Our services provide analytical tools and recommendations but do not guarantee specific outcomes. All analytical assessments are based on available data and algorithmic analysis.

You acknowledge that blockchain and rollup operations involve inherent operational considerations. Our recommendations are not financial advice and should be evaluated by qualified professionals.

Indemnification

You agree to indemnify and hold harmless RollSafe RiskOps from claims arising from your use of the services, violation of these terms, or infringement of third-party rights.

This indemnification includes reasonable attorney fees and costs incurred in defending against such claims.

Termination

Either party may terminate the service agreement with appropriate notice as specified in your subscription terms. We may terminate immediately for breach of these terms.

Upon termination, your access to services will cease, and we will provide data export capabilities for a limited period as specified in your agreement.

Dispute Resolution

Disputes will be resolved through binding arbitration in Wellington, New Zealand, under New Zealand law. You waive the right to participate in class actions or jury trials.

Before initiating arbitration, parties must attempt good faith resolution through direct negotiation for at least 30 days.

Governing Law and Jurisdiction

These terms are governed by New Zealand law without regard to conflict of law principles. Any legal proceedings must be brought in Wellington, New Zealand courts.

If any provision is found unenforceable, the remaining terms will continue in full force and effect.

Changes to Terms

We may update these terms periodically with notice provided through email or platform notifications. Material changes will be effective 30 days after notice.

Continued use of services after changes constitutes acceptance of updated terms. If you disagree with changes, you may terminate your subscription.

Contact Information

For questions about these Terms of Service, please contact us: